By reading this Privacy Policy, the user is hereby informed on how Hanoi Hotel Royal collects, processes and protects personal data furnished through the website www.hanoihotelroyal.com as well as through their connection and browsing of the Website and those other data that may be provided in the future to enabled means.

 

What we collect?

 

We collect Personal Data in accordance with law, such as:

 

-          Name

 

-          Email address

 

-          Telephone number

 

-          Credit card information

 

-          Nationality

 

-          Passport data

 

-          Other information relevant to guest’s stay or offers.

 

What we do with the personal data.

 

-          Provide the service you request such as complete reservation, process payment, provide related customer service...

 

-          Improve our products and services.

 

-          Sending promotional offers, loyalty programe and other information.

 

Security

 

Hanoi Hotel Royal will process the customer’s data at all times in an absolute confidential way and maintaining the mandatory duty to secrecy with regard to said data. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contact Us” section.